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Accessibility

Bora Pharmaceuticals Services Inc. is committed to meeting the needs of persons with disabilities in a timely manner by identifying, preventing and removing barriers to accessibility and meeting accessibility standards in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (the “AODA“) and the Integrated Accessibility Standards regulation (the “IASR“).

Accessibility Policies

Bora is committed to creating a more accessible environment for all stakeholders, including employees, workers, job applicants, customers, suppliers and visitors, in line with the goals of the AODA. We have implemented an Accessibility Policy and Multi-Year Plan to achieve this goal, which is available here: Accessibility Policy and Multi-Year Plan

Bora strives to provide a barrier-free environment for our clients and to provide goods and services to people with disabilities in a manner that respects their dignity and independence, ensuring they receive the same high standard of service excellence that we endeavour to provide to all clients. We have implemented an Accessible Customer Service Policy to achieve this goal, which is available here: Accessible Customer Service Policy

Website Accessibility

Bora is committed to making its website usable by all people, including those with disabilities, and is in the process of ensuring compliance with the requirements of the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, to the extent required by the AODA. Bora endeavours to make our site an equal experience for everyone.

Availability of Accessible Formats and Communication Supports

We are dedicated to meeting all of your accessibility needs and recognize the importance of providing accessible formats and communications supports. Should you have specific questions or concerns about the accessibility of this site or would like us to provide you with accessible formats and communication supports, we are available to assist you.

Please contact the Human Resource department for more information or to request an accessible format or communication support.

Accessibility in the Hiring Process

Bora is committed to ensuring that all applicants for employment have an equal opportunity to succeed. Accommodations during the recruitment process are available for applicants with disabilities upon request. If you believe you may need an accommodation to participate in the recruitment process, please contact Human Resources at accessibility@bora-corp.com.

Notice of Temporary Service Disruptions

In the event that there is a disruption to a facility or service that our clients with a disability use to access our goods and/or services, we will post a notice in the area of the disruption and, where appropriate, send a further notice via email to clients who are scheduled to attend at our premises that day.

Feedback Process

Bora is committed to ensuring that all clients have access to our goods and services. We welcome feedback on the manner in which we provide goods and services to persons with disabilities, as well as feedback on our feedback process itself. Individuals may provide feedback in the following ways:

Attention:  Human Resources
Bora Pharmaceuticals Services Inc.
7333 Mississauga Rd.
Mississauga, ON L5N 6L4

Please see our Accessible Customer Service Policy for more details.